Privacy Policy

This Privacy Policy explains how clorexvani.com collects, uses, discloses, and protects personal information provided through our website and consultation services. We are committed to protecting your privacy in compliance with Australian Privacy Principles.

Information We Collect

We collect personal information necessary to provide consultation services and improve user experience. Collection occurs through direct submissions and automated technologies.

• Contact information including name, email address, phone number, and location provided through consultation request forms and communication channels.
• Financial situation details shared voluntarily during consultation sessions to enable personalized budgeting framework development and values alignment analysis.
• Website usage data including IP addresses, browser types, page views, and navigation patterns collected through cookies and similar technologies.
• Communication records including email correspondence, consultation notes, and feedback provided during and after service delivery for quality improvement purposes.

How We Use Information

Personal information collected serves specific purposes related to service delivery and business operations. We use data responsibly and transparently.

• Providing personalized financial consultation services including values assessment, spending analysis, and zero-based budgeting framework development tailored to individual circumstances.
• Communicating about consultation appointments, follow-up sessions, service updates, and responding to inquiries submitted through contact forms or email channels.
• Improving website functionality, user experience, and consultation methodologies through analysis of usage patterns, feedback collection, and service quality assessment.
• Complying with legal obligations, preventing fraud, protecting rights and safety, and maintaining accurate business records as required by Australian law.

Legal Basis for Processing

We process personal information based on lawful grounds established under Australian privacy legislation and applicable data protection frameworks.

Processing occurs primarily based on consent provided when submitting information, contractual necessity for service delivery, legitimate business interests in improving services, and legal obligations requiring record maintenance. You may withdraw consent at any time by contacting us directly.

Information Sharing

We maintain strict controls over personal information sharing and disclosure to protect client confidentiality and privacy expectations.

• Service providers who assist with website hosting, email communications, appointment scheduling, and payment processing under strict confidentiality agreements that limit use to specified purposes only.
• Legal and regulatory authorities when required by law, court order, or governmental request, or to protect rights, property, and safety.
• Professional advisors including legal counsel and accountants who require access to provide professional services under confidentiality obligations consistent with professional standards.

Data Security Measures

We implement reasonable technical and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. These include secure data transmission protocols, access controls, regular security assessments, and staff training on privacy practices. However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security of information transmitted to our website.

Your Privacy Rights

Under Australian Privacy Principles, you possess specific rights regarding personal information we hold about you and how it is processed.

• Access personal information we hold, requesting copies of data collected through consultation services and website interactions, subject to verification procedures.
• Correct inaccurate or incomplete personal information by contacting us with updated details and supporting documentation for verification purposes.
• Request deletion of personal information where legally permissible, though certain records may be retained to comply with legal obligations and legitimate business interests.
• Object to processing activities or withdraw consent previously provided, understanding that this may limit our ability to provide certain consultation services.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze usage patterns, and improve service delivery. You can control cookie preferences through browser settings. For detailed information about cookie types, purposes, and management options, please review our comprehensive policy.

Cookie Policy Cookie Policy

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below. We respond to all inquiries within reasonable timeframes.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in practices, technologies, legal requirements, or business operations. Material changes will be communicated through website notices or direct communication to active clients. Continued use of services after changes constitutes acceptance of updated terms.